Troubleshooting login issues
Diagnose locked accounts, expired reset links, and browser session conflicts.
Check email verification, session cookies, identity provider status, and recent audit events.
Before you begin
Confirm the user email, workspace, and recent session activity before changing account settings.
Resolution steps
- Verify the public issue matches this guide.
- Follow the recommended account or workspace steps.
- Confirm access with the customer before closing the issue.